Spectrum - ACP Plans

Spectrum is a broadband company that offers internet, TV, voice, and mobile services. They also participate in the Affordable Connectivity Program (ACP). Although Spectrum does not offer free government phones or tablets, they do offer monthly discounts to eligible low-income individuals/households.

The monthly discounts as afforded by the ACP amounts to $30 per month or up to $75 per month for eligible individuals living on qualified Tribal Lands. The discounts are applied every month for as long as the eligibility criteria are met.

Spectrum States of Operation

While Spectrum does not offer a listing of states in which it’s authorized to service, they do have job listings in the following 39 states ( By the way, if you’re looking for a job, you might want to check out their job board):

Alabama, Arizona, California, Colorado, Connecticut, DC, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming

Having offices in those states would lead one to believe they offer phone/internet service in those states. Although they may be authorized to offer service in your state, you still have to double-check to see if they offer service at your location.

Qualifying for the ACP Discounts

To receive the ACP discount, you must prove eligibility. To do so, you or someone in your household must participate in one of the following government assistance programs:

Federal Public Housing Assistance (FPHA)
Medicaid/MediCal
Supplemental Nutrition Assistance Program (SNAP)
Supplemental Security Income (SSI)

Additional Programs if living on Tribal lands:

Bureau of Indian Affairs General Assistance
Food Distribution Program on Indian Reservations (FDPIR)
Tribal Head Start
Tribally-Administered Temporary Assistance to Needy Families (TANF)

Or, you must have a household income that is at or below 200% of the Federal Poverty Guideline.

Applying for Service ACP Benefits

After meeting the eligibility criteria, go over to the National Verifier website to apply for ACP benefits. Be advised that California, Texas and Oregon have opted out of participating in the National Verifier database. Therefore, if you live in one of these states please check with the state’s governing authority on how to proceed. The links in this paragraph will bring you to the respective sites for these three states

Once you’re enrolled in the ACP Program, it’s time to complete the Spectrum ACP application. Please be advised that if you select a Spectrum phone plan that exceeds the amount of the ACP discount, you are responsible for the remaining balance.

Things to Know

You may only have one ACP benefit per household.

You are required to recertify your eligibility annually. Failure to recertify will mean losing your ACP benefits.

Frequently Asked Questions

Q. I’m currently a Spectrum customer and recently was approved for ACP. Can I apply the credit to the existing service?

A. Yes, you can.

Q. I don’t use the phone very often. Will that affect my benefits?

A. Yes, you must use the service at least once every 30 days to remain eligible for the program.

Q. What happens to my ACP benefits if I move?

A. First thing to do is to update your information with the National Verifier. Then you can reapply for service with the phone company of your choosing.

Q. When will I see the discount applied?

A. The discount takes effect during the current billing cycle and will appear on the next bill statement.

ABOUT THE AUTHOR: This site was created to help people find information about free government phones. The ower of this site does not mail, activate or repair free government phones nor provide phone service. If you have questions about phone service it is suggested that you contact the phone service provider directly.

Last Modified: 22 March 2023