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Free Internet Service with Whoop Connect

Whoop Connect, a company founded in The Netherlands, is an internet service provider that participates in the Federal Affordable Connectivity Program. In addition to offices in The Netherlands, they have locations in China and the United States.

As a participant of the ACP, Whoop Connect offers free unlimited talk, free unlimited text, and free 15GB of data. They also provide an almost free Android tablet. I say almost free because there is an $11 copay. Considering how much Android tablets cost, $11 is a good price.

They operate on a nationwide 4G LTE/5G network. Their LTE hotspots support T-Mobile’s bands 66 and 71.

Whoop Connect - States of Operation

Although their ACP program through Whoop Connect is available nationwide, there is a caveat. Their website says Voice and Text are unavailable in California and Nevada. I find that to be odd.

Whoop Connect

Qualifying for ACP Free Internet Benefits

To receive the free talk, text, and $11 Android device, you must meet the Affordable Connectivity Program eligibility criteria. Since the program was created to help low-income families/individuals, you must satisfy one of the following:

  1. Have a household income at or below 200% of the Federal Poverty Guidelines, or

  2. Be the recipient of a Federal Pell Grant during the current year, or

  3. You or someone in your household receives benefits from one of the following programs:

    • Medicaid
    • Federal Housing Assistance (Section 8)
    • Free and Reduced-Price School Lunch Program or School Breakfast Program
    • SNAP
    • Supplemental Security Income (SSI)
    • WIC
    • Veterans Pension or Survivor Benefits
    • or Lifeline
    • If you live on qualified Tribal lands and participate in any of the following programs:

    • Food Distribution Program on Indian Reservations
    • Bureau of Indian Affairs General Assistance
    • Tribal Head Start
    • Tribal TANF

Applying for Affordable Connectivity Benefits

The best way to apply for these Federal benefits is to visit the Getinternet.gov site and complete the application. Make sure you have the necessary documents to prove your eligibility. You’ll also need a government-issued ID to prove you are who you say you are.

For more information on what is considered acceptable documentation, please visit the ACP Acceptable Documentation Guide on the ACP website.

Once you’ve completed the application, approval is usually immediate, i.e., within 30 minutes or so. However, depending on application volume and whether you provide all of the necessary documentation, it may take longer. On occasion, some documentation must be re-verified. That will also slow the approval process.

Applying to Whoop Connect Free Services

After you’re approved for the ACP benefits, you can then go to the Whoop Connect site to sign up for their free service and discounted Android tablet. You can always check the status of your application. Just insert your Enrollment ID and zip code.

A Little about Whoop Connect

Since their website didn’t provide location information, I decided to do a little research to get a better feel for the company. The Better Business Bureau is always a good place to start.

According to the BBB site, Whoop Connect has been in business for 11 years and is not accredited. However, I was surprised that the Better Business Bureau gave it a rating of “D.” The company has earned several complaints. According to the BBB (as of this writing), out of 122 complaints in the last 3. Years 55 have been closed during the previous 12 months. Out of 29 customer reviews, Whoop Connect earned a 1.34 out of 5 rating (not very impressive).

If you’re seriously considering signing up with Whoop Connect as your free government phone or service provider, I suggest you review some of the complaints. If after reviewing the complaints and doing your due diligence, you choose to sign up with them, at least you’re making an informed decision.

However, if you decide Whoop Connect isn’t for you, check out the many other free internet service providers that may better suit your needs.

ABOUT THE AUTHOR: This site was created to help people find information about free government phones. The ower of this site does not mail, activate or repair free government phones nor provide phone service. If you have questions about phone service it is suggested that you contact the phone service provider directly.

Last Modified: 15 June 2023

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