Tone Communication - Free Tablet ACP Plan

Tone Communications (https://tonecomms.com) is a wireless company offering discounted wireless services to low-income households. They can do this because they participate in the Federal Affordable Connectivity Program (ACP). As such, qualified individuals/families may receive free wireless service.

Although Tone Communications does not offer free government phones, they do offer free tablets to eligible families. The tablet has unlimited text, local and long-distance calling with 20GB high-speed 5G internet. They also advertise unlimited downloads but be advised that data usage above 20GB will be served at reduced speeds. The cost for the service for ACP-approved individuals is $0

Affordable Connectivity Benefits

Because the ACP provides a $30 monthly discount ($75 for eligible families living on qualified Tribal lands), you can apply the discount to the plan of your choice. Unfortunately, it doesn't look like Tone Communications has a wide selection of plans. In addition to the free tablet and wireless mentioned above, they offer the following home internet broadband plans:

Broadband

Monthly Cost: $71
Speeds up to 75Mbps
Free modem
High speed fiber internet

Wireless 4G Data

Monthly Cost: $51
Unlimited talk/text
High Speed internet
10GB downloads

Concerns about Tone Communication ACP Program

After reviewing and writing about several other wireless companies participating in the Affordable Connectivity Program, I find the Tone Communications site to be confusing. Several things are a cause of concern for me. Here are a few:

The copyright date for the site is out of date. I'm writing this article in 2023, but the copyright date for the site is 2021. And, the images on several pages do not load. Those are not major issues, but coupled with a few other problems, it becomes a red flag.

The site's blog has content not related to Tone Communications services. Titles such as "Female-Centric Dating software are on the Rise" and FollowUp Then: just how dating experts Can Set Email Reminders to help keep in Touch with customers & Coworkers" are unrelated to their services or ACP.

Their "About Us" page is not very informative, plus the images don't load.

There's another site with the web address http://tone-acp.com that has the same Tone Communication logo but it's filled with ads. I find that to be a little unusual as most wireless companies are trying to sell their own service. They don't display third-party ads for competing wireless companies. This in and of itself is not a major red flag, but it is unusual. Imagine Verizon or AT&T placing ads for other wireless companies on their site. However, the copyright date on that site is current as it states 2023.

Both sites offer the "Consent" form to sign up for services, but it makes one wonder which one is the real site. One has the Tone Communication logo and one does not.

I attempted to find information about Tone Communication, located in Bastrop, TX on the Better Business Bureau website, but it came up empty.

The address on one site is listed as 410 S. Hunting Lodge Ln, and the other site lists 401 S. Hunting Lodge Ln. It may just be a typo, but coupled with the rest of the issues, it makes one wonder.

Both sites have different contact phone numbers.

The above is just one person's opinion. Because I've written about so many other legitimate wireless providers, I would suggest anyone looking to sign up with Tone Communication to do your homework. Contact them directly to express concerns if you have them. Maybe they're genuinely legitimate but have an unfortunate web presence.

Meanwhile, if you want to research other legitimate wireless companies participating in the ACP and/or Lifeline programs, please visit this site's Listing of Wireless Providers or listing of Providers by State pages.

ABOUT THE AUTHOR: This site was created to help people find information about free government phones. The ower of this site does not mail, activate or repair free government phones nor provide phone service. If you have questions about phone service it is suggested that you contact the phone service provider directly.

Last Modified: 3 May 2023