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Walmart Family Mobile Lifeline Plans

Walmart Family MobileWalmart Family Mobile, a part of the Tracfone, SafeLink, and Verizon family and offers discounts as a result of participating in the federal Lifeline program. Being a part of the Tracfone, SafeLink, and Verizon family they sometimes refer to their plans as the “Walmart Family Mobile SafeLink Benefit”. It gets a little confusing because SafeLink seems to offer a different set of Lifeline plans.

Another confusing aspect of their site is the states of operation. On one page they discuss saving an additional $10 every month if you qualify for SafeLink Lifeline. Howver, they mention: "This service is provided by TracFone Wireles Inc. Currently not available in Alaska, Colorado, Montana, North Dakota, Nebraska, Oregon, South Dakota, Virgin Islands, and Wyoming."

unavailable states

But, on another part of their site, they state they offer services in the following states which include the above "currently not available" states:

available states

I find that to be confusing. I guess the only way to know if they offer service in your area is to enter your zip code and see what happens.

Walmart Family Mobile Lifeline Plans

Putting all of the confusion aside, below is a listing of the Lifeline plans Walmart Family Mobile offers. Keep in mind, plans may vary by state. I tested out a couple of states and the plans were identical, but I did not test all 50 states and DC.

By applying the $10 Lifeline discount, plans are as follows:

$14.88 per month (retails at $24.88)

  • Unlimited Talk, Text, and Data
  • The first 4.5GB is offered at speeds of up to 4G LTE. Anything over 4.5GB is slowed down to a speed of 2G.

$19.99 per month (retails for $29.88)

  • Unlimited Talk, Text, and Data
  • The first 6.5 GB are at speeds up to 4G LTE then slows to 2G for data over 6.5GB

$29.88 per month (retails for $39.99)

  • Unlimited Talk, Text, and Data
  • 10GB of Hotspot
  • The first 20GB is offered at speeds of up to 4G LTE then drops to 2G afterward

$39.99 per month (retails for $49.99)

  • Unlimited Talk, Text, and Data
  • They call this plan “Truly Unlimited Data” as the data remains at 4G LTE Speed, plus you get 30GB of Hotspot
  • HD video streams at 720p

While the Walmart family assist program does not provide free government phones, it does allow you to purchase phones at a discount. Or, you can bring your own phone and purchase the bring your own phone Sim kit. The cost of the kid is about $.99.

Qualifying for Walmart Family Assist Discounts

To qualify for this program, he must be enrolled in Lifeline. To enroll in Lifeline, you must satisfy one of the following criteria:

  1. Participate in at least one of the following government assistance programs:
    • Federal Public Housing Assistance (Section 8)
    • Medicaid
    • Supplemental Nutrition Assistance Program (SNAP) Food Stamps
    • Supplemental Security Income (SSI)
    • Veterans and Survivors Pension Benefit

    *Please note - California residents have additional government assistance programs that make them eligible. Please see California Lifeline Eligibility page on

    In Tribal Land states, there are additional eligibility programs such as:

    • Bureau of Indian Affairs General Assistance (BIA)
    • Food Distribution Program on Indian Reservations (FDPIR)
    • Trial Head Start (if the household meets income qualifying standard)
    • Tribally Administered Temporary Assistance for Needy Families (Tribal TANF)


  2. Have a household income at or below 135% of the Federal Poverty Guidelines.

After meeting the eligibility criteria, visit the National Verifier and submit an application. Along with your application, you’ll need to provide proof of eligibility such as an Approval or Benefits Letter from the participating program. If you qualify based on income, examples of proof are federal or state tax returns, W2s, or several months of pay stubs. They must be current.

In addition to proof of eligibility, you’ll need to provide proof of identity and proof of life. Unfortunately, too many people have tried to game the system, so you have to prove that you are living and breathing. Acceptable forms of proof a listed below:

Acceptable Documents

Once approved for Lifeline, contact Walmart Family Mobile to apply for service and the discount. There are several ways to apply:

  1. Apply online by visiting their website
  2. Walk into a Walmart Money Center or
  3. Call Walmart Family Mobile’s customer support at 1-877-440-9758.

Things to Note

  • If your phone is inactive for more than 45 days, your monthly Lifeline discount will be canceled. You’ll need to re-apply.

  • Only one Lifeline service per household

  • You must recertify your eligibility status annually.

ABOUT THE AUTHOR: This site was created to help people find information about free government phones. The ower of this site does not mail, activate or repair free government phones nor provide phone service. If you have questions about phone service it is suggested that you contact the phone service provider directly.

Last Modified: 17 January 2023

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