QLink Wireless Lifeline Plan

QLink Wireless has an impressive offering for Lifeline and Affordable Connectivity Program (ACP) participants. Depending on which of the Federal programs you’re enrolled in, you can sign up for one of the following plans:

Lifeline Only

• 4.5GB Data
• 1000 Minutes
• Unlimited Text

ACP Only

• Unlimited Data
• 1000 Minutes
• Unlimited Text
• New Tablet*

Lifeline and ACP

• Unlimited Data
• Unlimited Text
• Unlimited Talk
• New Tablet*

*ACP tablets are subject to a $10.01 copayment.

As you can see, the Lifeline plus ACP participants can take advantage of the most comprehensive phone plan. And, since the criteria for qualifying for Lifeline and the Affordable Connectivity programs are pretty much the same, why not enroll in both?

How to qualify for Lifeline/ACP

To qualify for both of the programs, either you or someone in your household participates in a government assistance program. It only requires that you participate in one of them. Below is a listing of some of the programs for which you can qualify:

• SNAP
• WIC
• Medicaid
• Supplemental Security Income
• Federal Public Housing Assistance
• Veterans Pension and Survivors Program

Eligibility may vary by state

This is just a small listing of potential programs for qualification. If you want a full listing, visit the Universal Service Administrative Co (USAC) website. There they have a full listing of qualifying programs. The USAC administers the Fund as directed by the Federal Communications Commission.

If you don't participate in any of the above programs but have a household income that is either at or below 135% of the Federal Poverty Guidelines, you qualify for a Lifeline. Similarly, the household income qualifications for ACP are at or below 200% of the Federal Poverty Guidelines.

Once the eligibility criteria are met, make sure you have documentation to prove your qualification status. You will also need proof of identity and proof that you are alive. Having the documentation in hand makes the application process go a lot easier.

Applying for Lifeline and ACP

To apply for Lifeline, go to the National Verifier website. There you can complete an application and get approved. The process is quick and easy.

Once approved for the lifeline benefits, come back to the Q link wireless website, enter your ZIP Code, and your email address to begin the application process to receive your phone/tablet and free service. As mentioned earlier, make sure you have the necessary documentation because you’ll have to upload it to the website.

Please note, QLink Wireless is available to all US states and territories including the Virgin Islands, American Samoa, Guam, and the Northern Mariana Islands. The one hiccup is that as of this writing, the Free tablet program is not available in Alaska. In the state of Alaska QLink offers prepaid cell service only. Hopefully, that will change in the near future.

Apply, Approve and Await

Once your application along with the necessary documentation is approved, you will get an email notifying you when your QLink Wireless free tablet or device was shipped. It will include a tracking number so you can stay on top of the transit process.

Sometimes, when checking on the status of your device, you might get a notification that says “verified pending shipment.” This means your application and phone are approved and ready to be shipped. Shipments are mailed in the order they are submitted, so be patient.

You can always check the order status by logging into your QLink Wireless account.

QLink Wireless Things to Note:

• Only one Lifeline/ACP service per household


• You must use your service at least once every 30 days or your service may be terminated.


• If you change your address, you must notify QLink wireless within 30 days of moving. You can easily make the address change in the online account unless you move to another state. If you move to another state, contact Customer Service at 1-855-754-6543. Each state has different guidelines, therefore you must speak with a Customer Service Representative.


• You will be required to recertify your eligibility annually.


• If you suffer from hearing loss (professionally certified) you may qualify for ClearCaptions, a free captioning service.

ABOUT THE AUTHOR: This site was created to help people find information about free government phones. The ower of this site does not mail, activate or repair free government phones nor provide phone service. If you have questions about phone service it is suggested that you contact the phone service provider directly.

Last Modified: 21 February 2023