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Infiniti Mobile Free Phone and Service

Infiniti Mobile participates in both the Lifeline and Affordable Connectivity Programs. Since they participate in these programs they can offer free government smartphones along with free internet service to qualified households. Fortunately, they operate in all states including Alaska, Puerto Rico, and Hawaii. However, Infiniti Mobile’s combination of Lifeline and ACP benefits is only available in some states. In the majority of the states, they offer ACP benefits only.

Infiniti Mobile Service Plans

All of their plans include Nationwide Calling, Call Waiting, Voicemail, Caller ID, 3-Way Calling, Free 911, and the ability to connect via Wi-Fi. The difference in Infiniti Mobile’s plans centers around the amount of talk, text minutes, and data limits.

Order Now Not Linked

The talk/text minutes range from 1,000 to 3,000. Some plans have unlimited SMS messaging. The data plans range from 1 to 10 GB.

Unfortunately, Infiniti Mobile’s website isn’t very transparent. They do not list the pricing of the plans. Plan pricing might be a moot point if you qualify for both Lifeline and ACP, as the combination of the two could achieve a $0 monthly payment plan. However, it would be nice to get an idea of plan pricing.

Also, the “Order Now” link beneath each plan on the website does not work.

Bring Your Own Phone

You do have the option to bring your own phone and transfer service from your existing carrier to Infiniti Mobile.

BYOP Error

Unfortunately, as of this writing (December 2022), the phone compatibility tool is not functioning so you’ll have to call one of their Customer Care Reps if you want to bring your own phone.

Lifeline and ACP Plans

The only states where they offer both Lifeline and ACP plans are California, Georgia, Maryland, Nevada, Oklahoma, South Carolina, Tennessee, Vermont, and Wisconsin. Residents living in the remaining states are must select the Affordable Connectivity Program benefits option.

For households living In the Lifeline and ACP states, Xfiniti offers free smartphones, free monthly minutes, and free texts every month.

For residents living in the ACP-only states, you are entitled to a discounted device which could be a tablet, desktop, or laptop, and up to a $30 per month discount applied to monthly internet services. If you live on qualified Tribal Lands, that discount may go up to $75 per month.

Qualifying for Lifeline ACP

To receive the benefits of discounted or free phone service you must enroll in Lifeline and/or ACP. To qualify for the programs you must meet at least one of the following criteria:

  1. You or someone in your household participates in one of the following programs:

    • Federal Public Housing Assistance (FPHA)
    • Medicaid
    • Supplemental Nutrition Assistance Program (SNAP)
    • Supplemental Security Income (SSI)
    • Additional Programs if living on Tribal lands:

    • Bureau of Indian Affairs General Assistance
    • Food Distribution Program on Indian Reservations (FDPIR)
    • Tribal Head Start
    • Tribally-Administered Temporary Assistance to Needy Families (TANF)

  2. You have a household income of 135% or below of the Federal Poverty Guidelines to qualify for Lifeline. For ACP, the household income limit is 200% or below the Federal Poverty Guidelines.

If you qualify or are currently enrolled in Lifeline, you automatically qualify for ACP benefits.

Receiving the Discounts

Now that you’ve confirmed eligibility, it’s time to apply for Lifeline or ACP. To apply online, visit the National Verifier website. There you can submit an application and upload the required documents. You’ll need to upload proof of eligibility, proof of identity, and proof that you’re alive.

To see a listing of acceptable forms of proof of eligibility, identity, and proof of life, visit the USAC website. Lifeline approval usually happens within 20 to 30 minutes as long as you upload the proper documents.

Applying at Infiniti Mobile

Once your benefits are approved, you can then go to Infiniti Mobile and apply for service. The one caveat is California. For some reason, Infiniti Mobile cannot accept online applications for California Lifeline. California residents must call a customer service representative at 1-888-801-0012.

Author’s Opinion: This is just an opinion so take it for what it’s worth. There are many other wireless companies participating in Lifeline and ACP that are transparent about their offerings and pricing. Many of them are listed here on Free Government Phones. Please do your homework before settling on a phone provider.

Things to Know

  1. If your phone is lost or stolen you may qualify for a free replacement.

  2. You can always check the status of your Infiniti Mobile application by logging into your account.

  3. If you sign up for a plan that does not have unlimited text, talk, and data, and you wish to purchase additional talk, text, or data, you must call Customer Service to do so.

ABOUT THE AUTHOR: This site was created to help people find information about free government phones. The ower of this site does not mail, activate or repair free government phones nor provide phone service. If you have questions about phone service it is suggested that you contact the phone service provider directly.

Last Modified: 17 January 2023

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