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ReachOut Wireless





As a participant of the government’s LifeLine program, ReachOut Wireless offers both free phones and deeply discounted phone service for low-income individuals. In general, ReachOut Wireless offers free phones, but the free phone option is not available in all states. For those states in which they are unable to offer free phones, they offer discounted phone service through their Simple Plan program.

What ReachOut Offers

Under the free government phone program you don’t have to pay a deposit, sign a contract or go through a credit check. As long as you qualify you get a free phone along with free airtime minutes.

ReachOut Wireless has three monthly airtime minute plans of 50 minutes, 125 minutes and 250 minutes. The monthly airtime minutes for the 50 and 125 minute plan carry over to the next month if you don’t use them all; the 250 minute plan does not.

If you need more talk minutes that provided by the free plan, you can always purchase additional talk time. The price ranges from $3 for 20 minutes up to $52.95 for 1,000 minutes. You can buy the airtime online with a debit or credit card or you can go to a Money Gram, Emida or Western Union location and buy time there.

Qualifying for ReachOut Free Government Phones

Generally speaking, if you participate in any of the government assistance programs, there’s a good chance that you qualify for a free phone. Listed below are a few of the qualifying programs:ReachOut Wireless

  • Supplemental Security Income (SSI)
  • Section 8 Federal Public Housing Assistance
  • Temporary Assistance for Needy Families Program (TANF)
  • Medicaid
  • National School Free Lunch Program
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Food Stamps

There may be additional qualifying programs that ensure your eligibility for a free phone. Remember, programs vary by state so if you’re not sure if you qualify, ReachOut at 1-877-870-9444 or visit their website.

ReachOut Wireless Free Phone States

This is where it gets a little fuzzy. Under the frequently asked questions on their website they refer applicants to their coverage area map to see if ReachOut offers service in any particular area. The misleading aspect to the map is that although ReachOut offers service in a given area, the map Coverage Area Mapdoesn’t say whether the service is for the free phone option or the discounted option.

It seems the only way to determine if they offer free phones in your state is if you insert your zip code  on the sign up page. If they provide free phones in your state, you’ll be able to complete the application. If not, you’ll be given the opportunity to sign up for their discounted Simple Plan.

By testing a few zip codes I found that they offer free phones in Arkansas, Georgia, Kansas, Illinois, Louisiana, Michigan, Mississippi, Missouri, and West Virginia but not in Alabama, Alaska, California, Florida, Montana, Nevada, New York, North Carolina, South Carolina, Tennessee, Texas, Utah, Virginia, or Wyoming.

Instead of inserting zip codes for all 50 states, I’ve sent a request to ReachOut Wireless asking them to provide me with a listing of the states in which they provide free service. When I get a response from them, I’ll post it here. In the meanwhile, if ReachOut Wireless isn’t available in your state, click on the By State link above. Maybe there’s another service you can use.

Re-certifying Your Service

ReachOut Wireless is required to randomly request applicants to re-certify after a year of service. This is not a requirement for all customers. If you are chosen to recertify, you have 30 days in which to re-certify (they provide detailed instructions on what you need to do to recertify).



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Please Note: This site was created to help people find information about free government phones. We do not mail, activate or repair free government phones nor do we provide service. If you have questions about phone service we suggest you contact the phone service provider directly.

Comments on this entry are closed.

  • kathleen ricks July 20, 2013, 2:13 pm

    please diconnect my service with reachout wireless
    phone # 2252185—. i no longer like that service. i can get the web for 30$ at assurance wireless.
    thanks
    kathleen a. ricks

    • Free Government Phones July 20, 2013, 4:32 pm

      If you wish to have your service disconnected, please contact ReachOut Wireless.

  • James Toby August 19, 2013, 8:40 pm

    Have received several calls from your company. Been trying to respond only to be placed on hold for as much as 30 minutes before deciding to hang-up. This site is the only one thus far that I have founded to give me a form of communication. The phone number is 478 xxx xxxx. Really could use the minutes promised each month without having minutes taken away if not used. As for the up date information the only thing that has changed is that my illness has progressed the my income is the same; still have the medicare and medicade. Could really use a increase in income because of travel distance to get to some of my doctors and food expense.

  • kelly westberry September 5, 2013, 4:23 pm

    i wood like to have a free cell phone

    • Free Government Phones September 11, 2013, 8:44 pm

      Please contact ReachOut Wireless.

  • Elaine Pignuola September 11, 2013, 3:08 pm

    I am currently using a free government phone , well it fell in water and I cannot use it ….what are the chances of getting a new one … I cannot afford to buy one… thank you , Elaine Pignuola… my cell number is : 609 xxx-xxxx…

    • Free Government Phones September 11, 2013, 8:46 pm

      If your phone service provider is ReachOut Wireless, please contact them for a replacement phone.

  • MY NGUYEN September 11, 2013, 3:47 pm

    my hand phon number 240xxx-xxxx no work. Please help me. I can not speak english well Ican not apply.

    • Free Government Phones September 11, 2013, 8:47 pm

      This site does not provide government phones. Please contact your phone service provider. Most of the providers offer help in other languages.