Oregon Telephone Assistance Program (OTAP)

| February 9, 2018 | 0 Comments

In the state of Oregon, low-income residents have three options when it comes to affordable phone services.  OTAP, which stands for Oregon’s Telephone Assistance Program, is the state’s  Federal Lifeline program. The three phone service options are as follows:

  1. Discounted Landline Service
  2. Discounted Wireless Service
  3. Free Wireless Service

Discounted Landline Service

Participating telephone service providers will discount landline phone bills by $12.75 per month.  Currently (as of February 2018), there are 29 discounted landline service providers.  To find out which telephone companies offer the discounted phone plan, visit the Public Utility Commission of Oregon website.  There they have an alphabetical listing of all participating providers.

Discounted Wireless Service

Three phone companies participate in the discounted wireless service program.  Those companies are AT&T Mobility, Snake River PCS and US Cellular. Be aware, however, that AT&T Mobility is only available in certain areas. If Applying to AT&T Mobility, please call them first (1-800-377-9450) to see if they offer discounts in your area.

Free Wireless Service

Three telephone providers, Access Wireless, Assurance Wireless and enTouch Wireless offer free service and possibly free government phones. Here’s what each currently offers in Oregon:

Access Wireless:

  • 1,000 voice minutes
  • Unlimited Text
  • 50MB of data
  • Will provide a free phone or you can use your own if it’s compatible

Assurance Wireless

  • 750 voice minutesOregon
  • Unlimited Text
  • 1GB of data
  • Will provide a free phone or you can use your own if it’s compatible

enTouch Wireless

  • 750 voice minutes
  • Unlimited text
  • 100 MB of data
  • Either buy a phone or use your compatible phone

Qualifying for Oregon’s Telephone Assistance Program (OTAP)

If you participate in any of the following programs, you will probably qualify for OTAP:

  • Federal Public Housing Assistance
  • Medicaid
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income
  • Veterans or Survivors Pension Benefit
  • Or, if your total household income is at or below 135% of the federal poverty guidelines

How to Apply

Oregon’s Discounted Services:

If you qualify and wish to apply for either of the discounted phone services (landline or wireless), you can apply online or you can download and print the application.  Once you fill out the printed application, mail it along with the associated paperwork to the Oregon Public Utility Commission. Both the online and printable applications are available in Spanish, Russian and Vietnamese. For more information contact Oregon’s Public Utility Commission 1-800-848-4442 or (503) 373-7171.

Oregon’s Free Services:

To apply for free services, you must contact one of the three phone providers directly.

Things To Know:

  1. Only one Lifeline phone service per household (economic unit)
  1. The process will take about 3 to 4 weeks after you submit your application
  1. Whether or not you can keep your current phone number depends on the phone company.
  1. You’ll have to recertify annually to ensure your eligibility has not changed.
  1. You must call or text at least once every 30 days.  If the phone is inactive for 30 days you’ll receive a notice.  If you still do not use your phone after receiving notice, your Lifeline service will be terminated and you’ll have to go through the application process again.

About the Author ()

This site was created to help people find information about free government phones. We do not mail, activate or repair free government phones nor do we provide service. If you have questions about phone service we suggest you contact the phone service provider directly.

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