Assurance Wireless Program

Assurance Wireless has a program whereby qualified applicants can receive free government phones. Backed by Virgin Mobile and supported by the Lifeline Assistance program, Assurance Wireless is able to help low income individuals by providing cell phones and free talk airtime.

What Assurance Wireless Offers

If you qualify you will receive a free cell phone and 250 talk minutes. The minutes are replenished each month free of charge. This program provides basic services like making and receiving local phone calls. If you wish to add features such as texting, international calls or if you require additional minutes, you’ll have to pay an extra monthly charge of either $5 or $20.

For $5 per month you can double your airtime talk minutes from 250 to 500 minutes. If you’re willing to spend $20 per month you increase your talk time to 1,000 minutes and you also get a 1,000 texting allotment. In other words you can send/receive 1,000 text messages a month.

There are other talk/text/international calling options if you elect to add money to your account using either a credit/debit card or the Virgin Mobile Top-Up card. You can purchase Top-Up cards at retail stores such as Best Buy or WalMart or online from the Virgin Mobile site.


Currently the Assurance Wireless program is offered in xx states. As recently as 6 months ago it was only offered in 8 states, so if your state doesn’t currently offer the Assurance Wireless program, check back later. In the meanwhile, click on the “By State” link above. Maybe Assurance Wireless isn’t offered in your area, but there may be another free government phone program that might work for you.

Qualifying for Assurance Wireless

In order to get the free phone, you must meet the qualification criteria. The qualifying criteria differ by state. For example, in New York, if you receive benefits from any of the following programs, you will also qualify for Assurance Wireless:

  • Food Stamps/SNAP
  • Federal Public Housing Assistance (FPHA) or Section 8
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Medicaid
  • National School Lunch Program’s Free Lunch Program
  • Supplemental Security Income (SSI)

    Assurance Wireless

If you don’t participate in any of the above programs, you may still qualify if your household income falls within a certain percentage of the federal poverty levels.

In West Virginia, on the other hand, individuals who participate in any of the following programs qualify:

  • Emergency Assistance
  • Federal Public Housing Assistance/Section 8
  • Food Stamps/SNAP
  • Low Income Home Energy Assistance Program (LIHEAP )
  • Medicaid
  • School Clothing Allowance (SCA)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • The National School Lunch Program’s Free Lunch Program (NSL)
  • WV Children’s Health Insurance Program (WV CHIP)

As you can see, each state has varying qualification requirements so make sure to check their website for your state’s requirements.

Applying for Free Phone

To apply you can call Assurance Wireless at 1-888-898-4888 or visit their website to download the state-appropriate application (there’s a different application for each state), complete it and mail it back along with the necessary documentation. Out of curiosity I called Assurance Wireless to find out how long it would take to get the phone once the application was completed. I was told it can take up to 4 weeks.

Please be aware that you may only have one free government phone in your economic unit. If anyone in your economic unit is participating in another Lifeline program, you won’t be eligible for Assurance Wireless unless the other program is canceled.

Residency Check

If you’re living at home when you apply for Assurance Wireless, this section won’t pertain to you. However, if you are in a facility such as a nursing home or rehab facility when you apply for your free government phone, you must make sure there is someone at your home address to confirm residency. The phone will be mailed to the address as indicated on the application and Assurance Wireless takes precautions to ensure the address is valid.

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Category: Alabama, Assurance Wireless, By State, Connecticut, Delaware, District of Columbia, Featured, Florida, Free Service Carriers, Georgia, Indiana, Iowa, Kentucky, Louisiana, Maryland, Michigan, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia

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This site was created to help people find information about free government phones. We do not mail, activate or repair free government phones nor do we provide service. If you have questions about phone service we suggest you contact the phone service provider directly.

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